See your browser’s documentation for specific instructions. This product cannot be identified by Serial Number alone. Asia Pacific and Oceania. One or more of the values entered is not permitted. Feel free to ask back any questions and let me know how it goes. PHBecker Replied on June 4,

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We are unable to determine your warranty status for the product and serial number provided.

Learn more about HP’s privacy policy. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

In reply to FernandoYebra1’s post on June 5, I have the same question FernandoYebra1 Replied on June 5, Hi PH, when you say ‘ I cannot test this since I do not have a tool to create a new MSI package ‘, do you get an error when you try to install that driver with regards to an msi file?


Any warranty support needed would be completed by the reseller that sold the product. Drivers may be in development so please check back at a later date or visit the product homepage.

Check Done several times, no solution was found. Product has been exchanged: I don’t see my operating system. In reply to DaveM’s post on June 4, Select all Deselect all.

Update Problem for driver HP LJ 1300

Thus, the warranty has been removed from this product. Operating System – Windows 7, Windows 8, Windows 8. Please enter a Product Number to complete oaserjet request. HiMy name is Fernando.

HP LaserJet Specs – CNET

The list of all available drivers for your product is shown above. Did not find any information about these error codes — does anybody have any information about these codes? Asia Pacific and Oceania.

To the procedure presented in the second link: Europe, Middle East, Africa.

The system specs in the settings tell that I have a Win10 versionBuild Javascript is disabled in this browser. In reply to PHBecker’s post on June 5, We were unable to retrieve the list of drivers for your product. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


HP LaserJet Printer series – Driver Downloads | HP® Customer Support

Warranty removed from product: Europe, Middle East, Africa. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Thanks for your feedback, it helps us improve the site. This product was designated to be returned to HP.

This product was sold by a reseller. Please verify your product is powered on and connected, then try again in a few minutes.