How satisfied are you with this reply? I’m not sure that the screens in HP Solution Center appear exactly as they should, but I was able to complete two test scans on a photo to jpeg and a document to searchable pdf and both worked properly. I have the same question. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems. Tell us about your experience with our site.

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HP Scanner on Windows Computer – Microsoft Community

wndows I then opened the HP Solution Center that had installed. Select your desired files and a list of links will be sent by email. Hi, Officially there are no drivers for Windows 10, the scanner is incompatible as listed below: How does HP install software and gather data?

I then clicked Apply and OK, and closed the dialogue box.

Maintaining updated HP ScanJet software prevents crashes and maximizes hardware and system performance. Javascript is disabled in this browser.


Anyone else get this? In reply to Xircal’s post on April 27, BillE Created on April 27, Please verify your product is powered on and connected, then try again in a few minutes. In reply to BillE’s post on May 11, If you have a question, please create a new topic by clicking here.

You do not need this software update. We use cookies to ensure a complete experience on our website. How is the Gold Competency Level Attained? I have the same question.

Modify your browser’s settings to allow Javascript to execute. How satisfied are you with this reply? By using this site, you accept the Terms of Use and Rules of Participation. Furthermore, installing the wrong HP drivers can make these problems even worse.

HP Scanjet Photo Scanner drivers – Download

Xircal Replied on April 27, Thanks for marking this as the answer. Right click the Vista driver installer and go to Properties. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Wineows Vendor, achieving the highest level of completence and excellence in software development.


Thanks very much Xircal for that advice. Hope that helps, else please let me know as there might be some other options to try such as a 3rd party software. The Virtual Agent is currently unavailable. Message 2 of 7. You’ll see the option to run the installer in Compatibility mode for Windows 7 in there.

Operating System – Windows 7, Windows 8, Windows 8. Next follow the installation, be sure not to plug the USB till the installation guide connecting the scanner.

HP 4370 Scanner on Windows 8.1 Computer

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